Job Duties of a Delivery Man

With the COVID-19 pandemic creating a huge surge in demand for home-delivered goods, full- and part-time delivery driver job opportunities increased greatly. Delivery truck drivers earned a median salary of ​$25,860​ in 2019, according to the U.S. Bureau of Labor Statistics.

A delivery person must do more than simply transport items from one place to another. In this job, you're a caretaker of others' food, property and documents, and your company's money and name.

To perform your duties safely, promptly and without costing your company time and money, you need good driving skills, good physical shape, and navigation and organization skills.

Before You Leave

Depending on the employer, you might need to load the cargo. For deliveries to multiple destinations, you plan your route and place the items in order according to where and when you reach each recipient. Your trip planning also includes verifying you have all your freight, even if someone else loads it, and preparing any sales tickets or receipts to be signed.

Making Safe Deliveries

Careful driving extends beyond traffic laws and the rules of the road. You may have to maneuver through crowded, narrow streets or, in certain vehicles, avoid areas with low-clearance bridges or power lines.

The BLS notes that delivery drivers generally operate vehicles weighing 26,000 pounds or less. If your job involves vehicles with more weight or you deliver hazardous materials, you must get a commercial driver's license from your state's driver's license or motor vehicle office.

At Your Destination

Your delivery call doesn't end with unloading or handing items to customers, according to the career website Betterteam. Obtain their signatures on receipts for proof of delivery and the condition of the items at the time of delivery if you can. If you're delivering items for sale, have the customer sign the invoice, leave copies and, if your company requires it when you deliver, collect payments and coupons.

Your company may expect its delivery personnel to explain to the customer any special handling or care instructions for the merchandise or new products or discounts from your company. Your customer relations role also means responding to customer questions and complaints and describing new product offerings. Keep track of any problems or incidents during your trip.

Vehicle Care Requirements

Your employer will require you to periodically wash the truck or van and keep it clean. To keep the deliveries going, you're responsible for fueling the truck when needed and observing any maintenance plan or schedule of the company. Report any mechanical problems immediately to your supervisor. Some companies, such as certain pizza restaurants, may require you to drive your own car.

If you use your own vehicle to deliver packages, you might have to have them inspected and maintained to qualify for the job. This is usually required by the delivery company's insurance company.